Stay reassured that you have secure, quick communication between Corporate Clients, Employees and Service Providers by using Passport 360’s built-in messenger system.
Navigate to the Messages module on your dashboard.
You will notice three different columns available to view.
All Notifications – These are all notifications that have been received by the user logged in.
Sent Messages – These are all notifications that have been sent as the user logged in.
Feedback – These are all notifications that have received feedback from messages that have been sent.
1) View the submitted feedback
To view all submitted feedback, navigate to your feedback column.
Select the view button that displays next to the message.
The status will display as “Yes” if the checklist or the digital form has been completed by the individual that the message was sent to.
To view the feedback, select the view button that displays next to the individual.
The checklist or the digital form will display in a pdf document for you to view and download as needed.